How can I make sure that my order is smooth and successful

Shopthelowcountry.com Company is all about custom design and sustainable clothing & accessories. Take the time to read through each item you like. Check for what color you want and size table, if needed, before ordering. Email us with any questions you may have.

Do you also offer embroidery?

Yes, several of our Products are labeled as embroidered. Reviews are helpful to our business supporting sea turtles. Let us know about the double-stitched quality of our embroidery and if you’d like to see more.

Are any Products available for quantity orders?

Yes, you can Personalize an Oyster Shucker Tee for bride, groom, corporate and/or family events. Contact us to place the order for 20 or more T-Shirts.

What credit cards do you accept?

Shopthelowcountry.com accepts Amazon Pay, American Express, Apple Pay, Diners Club, Discover, Visa

What other forms of Payment are accepted?

Meta Pay, Google Pay, PayPal, Shopify Pay, Afterpay, Venmo

Is Personalization available?

Yes, for our Oyster Shucker T-Shirt when you place an order for 20 or more shirts with event, family or company name and/or date.

How do I know what size to order?

Check the Product you select for the Sizing table

Where are your Products made?

We focus on sustainability and source our clothing from the US and fair trade manufacturing locations in Europe, Central America and South America. Designs are created in Charleston, SC, and printed in North Carolina.

What is your Return/Exchange Policy?

Customers are important to us and we offer a return/exchange within 30 days of your purchase. Return in original packaging and in like new condition, and ensure you include the correct color and size. See Return/Exchange policy for further details.

What happens when an item I ordered becomes unavailable?

Although shopthelowcountry.com is transparent in showing each item’s ‘Estimated delivery” date, Products can become out of stock. We will email you if this happens.Changes will be reflected on your order total and shipping confirmation.

We currently ship throughout the US and Canada and plan to ship to Europe in 2023.

What is your clothing care instructions?

For longer lifespan and best care, we suggest washing inside out with mild detergent, in cool temperature and use no bleach and no ironing of the design.

How involved with Sea Turtles are you?

I've been active with Charleston’s Sea Turtle Island Turtle Patrol Team since 2015. During turtle season, May through mid-September, I walk a 2 mile turtle route to look for turtle tracks and protect turtle nests.

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YOU BUY WE GIVE BACK™ TO SEA TURTLE CARE CENTER @ CHARLESTON SC AQUARIUM

Passionate about protecting sea life? Your purchase helps Shopthelowcountry.com LLC to donate a % of profits directly to the Sea Turtle Care Center™ at Charleston SC Aquarium.

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YOU BUY WE GIVE BACK™ TO SEA TURTLE CARE CENTER @ CHARLESTON SC AQUARIUM

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