We ship orders within 3 business days. If a longer time is required it will be noted on the product page or at checkout. We are here for you and satisfied customers are important to us.

We issue refunds to our customers in the form of a store credit or exchange within 60 days of receiving your item. We ask that returns for fit or color be kept in new condition.

To start a product return visit our Return Portal page. You will need your order number and email to begin the online return process. For assistance, you can email shopthelowcountry@gmail.com.

You may also contact us with any questions or issues regarding the product received or your delivery.