Shipping, Delivery, Returns
We Ship within the US and to Canada. All orders are processed within 3 business days, excluding weekends, holidays and after receiving your order confirmation email. Shipping time is averaging 1-4 weeks due to Covid-19 and current Supply Chain issues. We make every attempt to have the product delivered in the timeframe stated at purchase. However, there is no guarantee as there may be unforeseen circumstances in transit times, this also including within your local post office. You will receive a notification when your order has shipped.
Local Delivery orders are made within Charleston, SC
Curbside Order pickup is at our Charleston, SC Warehouse location. To be eligible, Customers must phone shopthelowcountry.com at 843-371-8955 to place your Order and arrange for date of product pick-up.
We are pleased to offer returns/exchanges within 30 days of your purchase!
When you contact us you must include these 3 things: your Order #; the email address used in placing your order, and your Full Name. We'll do the rest!
If you cannot find your order number, please send us an email. Include your Full Name Email Address and Mailing Address to:
Send your email to: firstname.lastname@example.org.
We are here to help.